Social Work Case Manager

Job Description

As a Social Work Case Manager, you will play a vital role in assessing client needs and implementing effective intervention strategies. Your expertise will help guide individuals and families through challenging times towards improved well-being.

Responsibilities

• Assess client strengths, needs, and preferences to develop tailored support plans.
• Facilitate connections between clients and community resources.
• Monitor ongoing client needs and adjust service plans through regular reviews.
• Provide emotional support and guidance through individual and group sessions.
• Collaborate with healthcare providers, educators, and other professionals to support clients.
• Advocate for systemic changes to improve client access to services.
• Participate in case reviews and contribute to agency-wide initiatives.
• Engage with community stakeholders to enhance service offerings.
• Research and refer clients to appropriate services based on assessed needs.
• Participate in training sessions to stay current with best practices in social work.

Requirements

Education

• Bachelor's degree in Social Work or relevant field
• Master's degree in Social Work is an advantage

Experience

• 3-5 years of experience in case management or similar role

Technical Skills

• Crisis Management
• Resource Coordination

Soft Skills

• Active Listening
• Conflict Resolution

Certifications

• Social Work Registration (SACSSP)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Proficiency in report writing: Ability to produce comprehensive and insightful reports on client progress.
• Familiarity with government assistance programs: Understanding of available public assistance programs and eligibility requirements.

Benefits

• Comprehensive health and wellness programs
• Retirement plan with contributions
• Flexible working hours and options for remote work
• Supportive team culture with regular team-building events

Company Culture

• Inclusivity: We celebrate diversity and strive for an inclusive workplace where everyone feels valued.
• Continuous Improvement: We encourage ongoing learning and professional development in our team.
• Transparency: Our decision-making processes are transparent, fostering trust and open communication.