E-commerce Specialist

Job Description

We are seeking a passionate E-commerce Specialist to join our dynamic team in Johannesburg. In this role, you will be responsible for managing online sales channels, optimizing product listings, and enhancing customer engagement strategies.

Responsibilities

• Develop and execute strategies to boost online sales.
• Analyze customer behaviors to refine targeting and messaging.
• Serve as a liaison between IT and marketing to enhance platform functionality.
• Collaborate on product launch strategies and promotional campaigns.
• Ensure compliance with e-commerce regulations and policies.
• Lead initiatives for new product introductions online.
• Optimize customer service processes for online inquiries.
• Provide insights for improving website navigation and usability.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• Google Analytics
• Social media marketing

Soft Skills

• Creativity
• Project management

Advantageous

• Experience with affiliate marketing programs: Proven experience in managing affiliate programs to drive sales.
• Familiarity with content management systems (CMS): Experience in using CMS platforms for managing online content.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer contribution
• Work-from-home options
• Support for ongoing learning and certifications

Company Culture

• Growth and Development: We are committed to the personal and professional growth of our team members.
• Transparency: We believe in open communication and transparency in all our operations.
• Community Engagement: We actively participate in community initiatives and encourage our employees to do the same.