E-commerce Manager

Job Description

As an E-commerce Manager at Innovative Retail Solutions, your mission will be to enhance our online shopping platform. You will coordinate with marketing, IT, and customer service teams to ensure a cohesive brand experience and drive continuous improvement in our e-commerce performance.

Responsibilities

• Drive online sales growth and optimize the website for improved user experience.
• Manage relationships with third-party vendors and service providers.
• Conduct market research and consumer feedback analysis to inform product offerings.
• Lead a team of e-commerce professionals and provide mentorship.
• Implement SEO best practices to improve organic search rankings.
• Monitor and report on e-commerce key performance indicators (KPIs).
• Collaborate with IT and marketing to enhance digital marketing efforts.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is advantageous

Experience

• 3-5 years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• Digital Marketing

Soft Skills

• Leadership
• Analytical Skills

Certifications

• Google Analytics Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with SEO and SEM: Knowledge in search engine optimization and marketing to enhance online visibility.
• Familiarity with content management systems: Ability to manage and update website content seamlessly.

Benefits

• Competitive salary structure with performance bonuses.
• Health and wellness benefits, including medical aid.
• Generous leave allowances for work-life balance.
• Opportunities for professional development and training.

Company Culture

• Collaborative Environment: We foster a collaborative atmosphere where ideas are encouraged and valued.
• Innovation Driven: Our team thrives on innovation and creative problem-solving.
• Diversity and Inclusion: We are committed to an inclusive workplace that reflects the diverse communities we serve.