QA Process Coordinator - Durban - Quality Assurance

Job Description

As a QA Process Coordinator, you will be instrumental in enhancing our quality assurance processes. Your role will involve coordinating quality audits, developing quality management systems, and ensuring compliance with industry regulations. Ideal candidates will have a strong focus on quality improvement and team collaboration.

Responsibilities

• Drive the implementation of quality enhancements and best practices.
• Collaborate with stakeholders to ensure quality requirements are met.
• Conduct root cause analysis for quality issues and implement preventive measures.
• Prepare and deliver quality training sessions for staff.
• Document processes and ensure adherence to procedures.
• Advise on quality improvements for products and services.
• Review project documentation for compliance with quality standards.
• Maintain a strong relationship with quality assurance teams across the organization.

Requirements

Education

• Bachelor's degree in Quality Management or Business Administration
• Master's degree in relevant field is an advantage

Experience

• 5+ years of experience in quality assurance roles

Technical Skills

• Root Cause Analysis
• Statistical Process Control

Soft Skills

• Leadership
• Critical Thinking

Certifications

• Lean Six Sigma Green Belt
• Quality Management Certification

Languages

• English: Fluent

Advantageous

• Knowledge of regulatory compliance standards: Expertise in ensuring compliance with local and international quality standards.
• Experience with quality management software: Familiarity with software tools that assist in managing quality processes.

Benefits

• Health and wellness programs
• Generous paid time off policy
• Employee development and training opportunities
• Work-life balance initiatives

Company Culture

• Focus on Continuous Improvement: Emphasizing continuous improvement in all areas of our work, we encourage proactive problem-solving.
• Open Communication: We maintain an open-door policy that encourages feedback and discussion at all levels.
• Employee Recognition: Our company values its employees and regularly acknowledges their contributions to our success.