Systems Support Engineer

Job Description

We are searching for a detail-oriented Systems Support Engineer to join our growing team in Midrand. The ideal candidate will possess strong problem-solving skills and a passion for improving system performance and user experience.

Responsibilities

• Liaise between users and technical teams to resolve issues efficiently.
• Maintain inventory of software and hardware assets.
• Participate in team meetings to discuss project updates and system improvements.
• Help define system requirements and specifications.

Requirements

Education

• Bachelor's degree in Information Technology or related field
• Master's degree in a relevant field is a plus

Experience

• 2+ years of experience in technical support or systems administration

Technical Skills

• Operating Systems
• Database Management

Soft Skills

• Customer Focus
• Adaptability

Certifications

• Cisco Certified Network Associate (CCNA)
• Certified Information Systems Security Professional (CISSP)

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience in project management methodologies: Knowledge of Agile or Scrum practices.
• Proficiency in scripting languages like Python or Bash: Ability to write scripts for automation and process improvements.

Benefits

• Health insurance coverage for you and your family.
• Generous leave policies with paid time off.
• Opportunities for training and career advancement.
• Performance-related bonuses.

Company Culture

• Learning and Development: We invest in our employees with continuous learning opportunities and professional development.
• Employee Wellbeing: We prioritize the health and wellbeing of our employees with various wellness programs.
• Community Engagement: We actively participate in community service and encourage employees to volunteer.