Retail Manager

Job Description

We are seeking an experienced Retail Manager to lead our Port Elizabeth store. In this role, you will be responsible for overseeing daily operations, managing staff, and ensuring high standards of customer service.

Responsibilities

• Lead and motivate store staff to achieve sales goals.
• Monitor customer interactions to improve service experiences.
• Control expenses to maintain profitability.
• Develop and implement new marketing strategies.
• Ensure a safe and organized shopping environment.
• Prepare sales forecasts and reports for management.
• Regularly analyze market trends and competitor activities.
• Foster a culture of teamwork and collaboration.
• Ensure adherence to health and safety regulations.
• Actively participate in community engagement initiatives.

Requirements

Education

• Diploma in Retail Management or related field

Experience

• 2+ years of supervisory experience in retail

Technical Skills

• Customer Relationship Management
• Inventory Management

Soft Skills

• Time Management
• Conflict Resolution

Languages

• English: Fluent

Advantageous

• Strong network within the retail industry: Connections and relationships with key stakeholders in the retail sector.
• Knowledge of local market trends: Understanding of the local retail market dynamics and consumer behavior.

Benefits

• Comprehensive health insurance
• Pension fund contributions
• Flexible working hours
• Training and development opportunities

Company Culture

• Respect and Inclusivity: We respect diversity and embrace an inclusive workplace culture.
• Employee Engagement: We value employee engagement and strive to keep our workforce motivated and involved.
• Innovation Driven: We innovate constantly to stay ahead in the retail industry.