Restaurant Manager

Job Description

We are seeking a passionate and experienced Restaurant Manager to lead our Durban location. The successful candidate will manage day-to-day operations, ensure excellent customer service, and oversee the kitchen and dining staff, contributing to a thriving and dynamic restaurant atmosphere.

Responsibilities

• Lead and direct restaurant operations, focusing on exceptional guest service.
• Create and manage staff schedules to optimize workflow.
• Conduct staff training and performance evaluations regularly.
• Ensure menu items are prepared in accordance with recipes and standards.
• Analyze financial data to identify areas for improvement.
• Cultivate a positive working environment and resolve conflicts swiftly.
• Enhance overall restaurant ambiance to improve guest experiences.
• Develop promotional campaigns to attract new customers.
• Keep abreast of competitor offerings and market trends.
• Facilitate team meetings to discuss goals and operational improvements.

Requirements

Education

• Certification in Food Safety Management

Experience

• 5+ years in a management position within the hospitality sector

Technical Skills

• Customer Service
• Culinary Knowledge

Soft Skills

• Team Leadership
• Adaptability

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience in cost control and inventory management: Skills in managing costs and maintaining accurate inventory records.
• Proficiency in marketing strategies for restaurants: Knowledge of marketing practices to attract and retain customers.

Benefits

• Comprehensive health insurance
• Employee discounts on meals and events
• Training and development programs
• Support for further education

Company Culture

• Diversity and Inclusion: We believe in diversity and ensure all voices are heard in decision-making.
• Commitment to Sustainability: We are committed to sustainable practices within our operations.
• Continuous Improvement: We regularly seek feedback to enhance our service offerings.