Retail Manager

Job Description

We are seeking a dynamic Retail Manager to join our Johannesburg team. The successful candidate will be responsible for overseeing all retail operations, ensuring an exceptional customer experience while achieving sales targets. This role requires strong leadership skills, a passion for retail, and a commitment to driving business success.

Responsibilities

• Manage day-to-day retail operations, ensuring high-quality customer service.
• Develop and train retail staff to meet company standards and expectations.
• Evaluate sales performance and make informed decisions to improve profitability.
• Enhance customer satisfaction levels by implementing customer feedback.
• Coordinate with marketing to run effective promotional activities.
• Maintain optimal inventory levels and oversee stock management.
• Cultivate relationships with vendors and suppliers to improve product offerings.
• Ensure store compliance with all legal and regulatory requirements.
• Engage with corporate leadership to align store goals with overall business objectives.

Requirements

Education

• Bachelor's degree in Retail Management or related area is preferred

Experience

• 5+ years of experience in retail management, preferably in a leadership role

Technical Skills

• Inventory Management
• Performance Metrics

Soft Skills

• Effective Communication
• Problem-solving

Languages

• English: Fluent

Advantageous

• Experience with team recruitment and development: Proven ability to recruit, train, and develop retail staff.
• Knowledge of visual merchandising principles: Familiarity with effective visual displays and merchandising techniques.

Benefits

• Comprehensive health insurance
• Annual performance reviews with salary increase potential
• Flexible working hours
• Opportunities for career advancement

Company Culture

• Diversity and Inclusion: We embrace diversity and foster an inclusive environment for all employees.
• Community Engagement: We believe in giving back to the community and encourage employee participation in community service.
• Work-Life Balance: We support a work-life balance that promotes employee well-being.