E-commerce Manager

Job Description

Join our dynamic team as an E-commerce Manager in Johannesburg. You will be responsible for developing and implementing e-commerce strategies that enhance customer experience and drive revenue. Strong leadership and analytical skills are essential for this role.

Responsibilities

• Oversee the e-commerce platform management and operations.
• Implement best practices in online merchandising to drive customer retention.
• Evaluate and optimize customer journey and user experience on the website.
• Coordinate with inventory and logistics teams to assure smooth order fulfillment.
• Conduct market research to stay ahead of e-commerce trends.
• Provide leadership and guidance to the e-commerce team.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is a plus

Experience

• Minimum 5 years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms
• Digital Marketing
• Analytics Tools

Soft Skills

• Leadership
• Analytical Thinking
• Communication

Certifications

• Google Analytics Certified
• Certification in E-commerce Management

Languages

• English: Fluent

Advantageous

• Experience with SEO and SEM strategies: Hands-on experience optimizing websites for search engines.
• Knowledge of UX design principles: Understanding of user experience design to improve website interaction.

Benefits

• Competitive salary and performance bonuses
• Health and wellness benefits
• Flexible working hours
• Career development opportunities

Company Culture

• Teamwork: We promote teamwork and collaboration to achieve common goals.
• Innovation: We encourage innovative thinking and support creative solutions.
• Growth Mindset: We believe in continuous improvement and learning opportunities for our staff.