Strategic Account Manager

Job Description

We are on the lookout for a seasoned Strategic Account Manager to strengthen our client relationships and drive significant business growth in Pretoria. The successful candidate will leverage their expertise in account management to enhance client satisfaction and increase revenue streams.

Responsibilities

• Engage with key accounts to understand their goals and objectives, tailoring solutions to meet their needs.
• Negotiate contracts and terms with existing and prospective clients.
• Drive the sales process from strategizing to closing deals.
• Coordinate with marketing teams to assist in lead generation and promotional activities.
• Represent the company at industry events and trade shows to foster business relationships.
• Utilize CRM systems to track account activity and sales performance.
• Ensure compliance with company policies and standards in all client interactions.

Requirements

Education

• Bachelor's degree in Business Administration
• Master's degree in Management or related is preferred

Experience

• 5+ years in strategic account management or business development

Technical Skills

• Market Research
• Data Analysis

Soft Skills

• Team Collaboration
• Leadership

Certifications

• Sales Management Certificate
• Lean Six Sigma Certification

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience in customer service: Previous roles in customer service enhancing client relationship skills.
• Technical background in software solutions: Knowledge of software or technology solutions relevant to client needs.

Benefits

• Comprehensive health insurance package
• Company-sponsored training and certification programs
• Work-from-home options available
• Employee wellness initiatives

Company Culture

• Continuous Improvement: We believe in continuously improving our processes and skills to provide the best service possible.
• Employee Empowerment: We empower our team members to take ownership of their work and decisions.
• Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees.