Housekeeping Supervisor

Job Description

As the Housekeeping Supervisor, you will be responsible for maintaining high cleanliness standards throughout our property. You will lead and motivate a team of housekeepers to deliver quality service consistently. Your duties will include scheduling shifts, conducting inspections, and collaborating with other departments to ensure seamless service delivery. We seek a highly organized individual with a commitment to enhancing guests' stays through impeccable housekeeping.

Responsibilities

• Coordinate cleaning activities across the hotel.
• Supervise housekeeping staff, ensuring tasks are completed efficiently.
• Implement high cleaning standards that comply with health and safety regulations.
• Monitor inventory levels of cleaning supplies and equipment.
• Ensure timely response to guest requests and complaints.
• Teach housekeeping best practices and protocols to staff.
• Conduct performance appraisals and provide feedback to team members.
• Support departmental budget management.
• Promote teamwork and camaraderie among staff members.
• Uphold our hotel's commitment to sustainability in housekeeping practices.

Requirements

Education

• High school diploma or equivalent
• Post-secondary education in Hospitality Management is a plus

Experience

• 2+ years in a housekeeping role with at least 1 year in a supervisory position

Technical Skills

• Customer Service Management
• Safety Standards Compliance

Soft Skills

• Leadership
• Problem-solving

Languages

• English: Fluent

Advantageous

• Certification in hospitality-related fields: Any recognized certification in housekeeping or hotel management is advantageous.
• Familiarity with hotel management software: Experience with property management systems is a plus.

Benefits

• Comprehensive employee health coverage
• Paid time off and holidays
• Professional development programs
• Employee recognition programs

Company Culture

• Continuous Improvement: We believe in continuous training and support for our staff to enhance skills and career growth.
• Innovation: Encouraging creative ideas and feedback from all team members to improve services.
• Work-Life Balance: Promoting healthy work-life balance for all employees to ensure well-being.