Retail Manager

Job Description

Join our team as a Retail Manager in Durban! You will be responsible for ensuring smooth store operations, maximizing sales, and leading a team to deliver exceptional customer service. If you have a keen eye for detail and a passion for retail, we want to hear from you.

Responsibilities

• Develop and enforce operational policies and procedures.
• Manage the store budget and control operating expenses.
• Foster a positive shopping environment through effective team leadership.
• Perform regular audits to ensure compliance with inventory standards.
• Act as a liaison between head office and the store team.
• Participate in recruitment and onboarding of new staff.
• Create and maintain effective working relationships with stakeholders.

Requirements

Education

• Diploma in Retail Management or similar qualification

Experience

• 5 years of experience in a retail environment with supervisory experience

Technical Skills

• Visual Merchandising
• Financial Acumen

Soft Skills

• Communication
• Problem Solving

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Bilingual in English and Zulu: Ability to communicate effectively with a diverse customer base.
• Strong negotiation skills: Ability to negotiate favorable terms with suppliers and vendors.

Benefits

• Comprehensive benefits package including retirement savings plan
• Flexible working hours for improved work-life balance
• Employee recognition programs and awards
• Supportive and collaborative work environment

Company Culture

• Diversity and Inclusion: We celebrate our differences and strive to create an inclusive workplace.
• Continuous Improvement: We support ongoing learning and development for staff at all levels.
• Customer Focus: Our customers are at the heart of everything we do.