E-commerce Manager

Job Description

We are seeking an E-commerce Manager with a passion for driving sales and enhancing customer experience. The ideal candidate will have a robust understanding of online retail strategies, digital marketing, and a knack for using analytics to improve sales performance.

Responsibilities

• Leverage data analytics tools to enhance sales strategies and customer targeting.
• Coordinate with IT for website functionality improvements and updates.
• Foster partnerships with third-party E-commerce platforms to expand market reach.
• Ensure compliance with E-commerce regulations and standards.
• Develop relationship management strategies with key partners and sponsors.
• Scale up social media engagement strategies to enhance brand loyalty.
• Facilitate training sessions for staff on E-commerce systems and best practices.

Requirements

Education

• Bachelor's degree in Business Management or Commerce
• MBA with a focus on E-commerce is a plus

Experience

• Minimum 5 years of experience in E-commerce or digital marketing roles

Technical Skills

• SEO/SEM Strategies
• CMS (WordPress, Magento)

Soft Skills

• Creative Thinking
• Time Management

Certifications

• Certified E-commerce Specialist
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Knowledge of customer relationship management systems: Familiarity with CRM tools to enhance customer engagement.
• Experience with email marketing platforms: Hands-on experience with email marketing and automation tools.

Benefits

• Comprehensive medical aid
• Performance bonuses
• Career development programs
• Work-from-home options

Company Culture

• Work-Life Balance: We prioritize a healthy work-life balance, providing flexibility to our employees.
• Continuous Learning: We support ongoing training and personal development for our team members.
• Community Engagement: We encourage our employees to get involved in community service and outreach programs.