Retail Manager

Job Description

Seeking a dynamic Retail Manager in Durban who possesses a flair for sales and team leadership. Your role will involve creating a motivating environment for staff, boosting customer satisfaction, and achieving sales goals through innovative marketing strategies. Strong experience in retail management is essential.

Responsibilities

• Coordinate and oversee the store's daily activities.
• Recruit, train, and supervise staff members.
• Drive store sales and performance initiatives.
• Ensure compliance with company policies and standards.
• Prepare and manage budgets, maximizing profitability.
• Enhance customer engagement through effective service.
• Implement promotional campaigns to boost sales.
• Conduct regular audits and assessments of store performance.
• Analyze market trends to strategize product offerings.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Higher diploma in Retail Management is preferred

Experience

• 5+ years of experience in retail management with a focus on customer engagement

Technical Skills

• Retail Analytics
• Marketing Strategies

Soft Skills

• Communication
• Analytical Skills

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in visual merchandising: Skilled in creating visually appealing displays that enhance the shopping experience.
• Training in customer relations: Certified training in customer service excellence.

Benefits

• Health plan with dental coverage.
• Retirement savings plan with employer contribution.
• Flexi-time working hours.
• Access to training and development programs.

Company Culture

• Integrity: We uphold honesty and integrity in all our dealings, ensuring trust with our customers and team members.
• Community Engagement: We actively participate in community events and initiatives, giving back to the neighborhoods we serve.
• Sustainability: We're committed to sustainable practices that benefit our environment and society.