Hospitality Manager

Job Description

Join our hotel as a Hospitality Manager, where you will be responsible for optimizing the guest experience and ensuring smooth hotel operations. A strong focus on staff development and customer satisfaction is key.

Responsibilities

• Supervise daily operations across all hotel departments.
• Prepare financial statements and manage the hotel’s budget.
• Recruit, train, and evaluate staff performance regularly.
• Develop promotional materials in collaboration with marketing.
• React promptly to customer feedback and complaints.
• Ensure adherence to safety and health regulations.
• Network with local vendors and suppliers.
• Organize and manage events hosted at the hotel.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA in Hospitality Management is a plus

Experience

• 5+ years of experience in a managerial role within the hospitality industry

Technical Skills

• Operations Management
• Sales and Marketing

Soft Skills

• Problem Solving
• Interpersonal Skills

Certifications

• Hospitality Management Certification
• Food Safety Certification

Languages

• English: Fluent

Advantageous

• Experience in event management: Strong background in planning and executing events and conferences.
• Strong network with local vendors: Established connections with local suppliers and tourism partners.

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with employer contribution
• Paid time off and holidays
• Support for continued education and training

Company Culture

• Diversity: We believe in creating a diverse workplace where unique perspectives are celebrated.
• Continuous Improvement: We strive for excellence through ongoing learning and development opportunities.
• Work-Life Balance: We support a healthy work-life balance for our employees.