Account Manager

Job Description

We are looking for a dynamic Account Manager to join our vibrant team in Cape Town. You will play a critical role in managing client relationships, responding to client needs, and driving strategic initiatives to ensure our clients are successful.

Responsibilities

• Oversee the delivery of product/service to ensure customer satisfaction.
• Conduct regular follow-ups to ensure client needs are met.
• Create detailed business plans to facilitate the attainment of goals and quotas.
• Analyze sales performance and tweak strategies as necessary.
• Collaborate with sales and marketing teams to align client strategies.

Requirements

Education

• Bachelor's degree in Marketing or relevant field

Experience

• 5+ years of experience in account management or business development

Technical Skills

• Client Relationship Management
• Market Analysis

Soft Skills

• Problem-Solving
• Teamwork

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in a similar industry: Prior experience in managing accounts within the technology or services sector.
• Certification in Account Management: Any recognized qualification that enhances account management skills.

Benefits

• Comprehensive health and wellness programs
• Paid time off and public holiday leave
• Employee development opportunities
• Regular team-building activities

Company Culture

• Continuous Improvement: We believe in continuous improvement, providing ongoing training and career development opportunities.
• Client-Centric Approach: Our focus is on understanding and fulfilling the unique needs of each client.