E-commerce Manager

We are looking for a passionate E-commerce Manager to lead our online sales strategy. This role involves managing all aspects of our e-commerce operations, driving sales growth and ensuring customer satisfaction. If you have experience in online retail and a knack for data analysis, we want to hear from you!

Category: Retail and Consumer Services - E-commerce Management
Full-time

• R500,000 - R700,000 / Year
• R41667 - R58333 / Month

Closing Date: 2025-03-15
Location: Durban

• Create and execute a comprehensive e-commerce strategy that aligns with company goals.
• Utilize analytics tools to track site performance and customer behavior.
• Enhance the customer journey by optimizing the online shopping experience.
• Establish and manage relationships with key vendors and affiliates.
• Develop a social media strategy to enhance brand visibility and engagement.
• Lead the e-commerce team in implementing innovative solutions for online retail.
• Conduct competitive analysis and leverage insights to drive sales.
• Develop training materials to enhance team performance in e-commerce operations.
• Monitor customer feedback and implement improvements as needed.
• Manage budget and forecast sales trends for e-commerce initiatives.

• Bachelor's degree in Business, Marketing, or related field
• Master's degree is preferred
• E-commerce Platforms Proficient in managing various e-commerce platforms like Shopify or WooCommerce.
• SEO and SEM Skilled in optimizing website content for search engines and managing SEM campaigns.
• Data Analysis Experienced in using analytics tools like Google Analytics to drive business decisions.
• Leadership Strong leadership skills to manage and motivate a team.
• Communication Exceptional communication skills for collaboration across departments.
• Problem-solving Proficient in addressing and resolving operational challenges.
• Google Analytics Certification
• E-commerce Certification from a recognized institution
• English (Fluent)

• Experience with social media marketing: Proven track record in managing social media platforms for e-commerce.
• Familiarity with graphic design tools: Knowledge of tools such as Adobe Photoshop or Canva for creating marketing materials.

• Competitive salary package
• Medical aid and wellness benefits
• Flexible working hours
• Opportunity for professional development

• Innovation: We believe in fostering innovative thinking and embracing technology that drives change.
• Teamwork: We support a team-oriented culture where collaboration is key to our success.
• Diversity: We celebrate diverse backgrounds and perspectives, recognizing that diversity fosters innovation.

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