Sales Operations Specialist

Job Description

As a vital part of our Durban sales team, the Sales Operations Specialist will focus on optimizing sales operations, analyzing sales data, and driving initiatives that support our sales objectives.

Responsibilities

• Oversee the efficiency of the sales pipeline and recommend improvements.
• Engage with cross-functional teams to ensure alignment of sales operations.
• Prepare and present sales performance reports to management.
• Conduct market research to identify trends that inform sales strategies.
• Utilize CRM software to manage and track customer interactions.
• Assist in budget management and resource allocation relating to sales initiatives.

Requirements

Education

• Honours or higher in Business Administration or similar qualification

Experience

• 5+ years of experience in sales operations or management

Technical Skills

• Salesforce CRM
• Business Intelligence Tools

Soft Skills

• Team Leadership
• Negotiation Skills

Languages

• English: Fluent

Advantageous

• Understanding of supply chain management: Experience in logistics and supply management that supports sales operations.
• Experience in training sales teams: Ability to coordinate and facilitate training for sales personnel.

Benefits

• Comprehensive health care package
• Pension fund contributions
• Remote work options available
• Annual performance bonuses

Company Culture

• Inclusivity: Creating a work environment that embraces diversity and equality.
• Continuous Improvement: A focus on personal and professional development is key to our culture.
• Work-life Balance: We prioritize a healthy work-life balance for all employees.