E-commerce Manager

Job Description

As an E-commerce Manager, you will be responsible for developing and executing our online sales strategy while managing the day-to-day operations of our e-commerce platform. You will work closely with marketing, sales, and logistics teams to enhance the customer journey and maximise revenue.

Responsibilities

• Drive online sales growth through initiatives and effective merchandise planning.
• Utilise SEO and PPC strategies to improve site visibility.
• Manage customer relationships via CRM systems to enhance retention.
• Work on the user interface design to ensure a pleasant shopping experience.
• Conduct regular performance reviews and reports for senior management.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a relevant field
• Master's degree is an advantage

Experience

• 4+ years of experience in E-commerce management

Technical Skills

• Social Media Management
• SEO Optimization

Soft Skills

• Communication
• Problem-solving

Certifications

• HubSpot Inbound Marketing Certification
• Certified E-commerce Professional

Languages

• English: Fluent

Advantageous

• Project Management Experience: Ability to manage multiple projects while ensuring deadlines and budgets are met.
• Familiarity with Analytics Tools: Knowledge of tools like Google Analytics and Hotjar to gather insights and make data-driven decisions.

Benefits

• Comprehensive health and wellness program
• Pension contribution
• Paid time off for personal development
• Employee discounts on products

Company Culture

• Continuous Improvement: We are committed to continuous learning and professional development.
• Community Engagement: We actively participate in community initiatives, giving back to the society we serve.
• Work-life Balance: We support a healthy work-life balance for our employees through flexible working arrangements.