E-commerce Manager

As an E-commerce Manager, you'll spearhead our online retail operations, focusing on maximizing sales and enhancing customer experience. Your role will involve strategy development, team leadership, and analytics to drive growth.

Category: Sales and Marketing - E-commerce
Full Time

• R600,000 - R850,000 / Year
• R50000 - R70833 / Month

Closing Date: 2025-01-15
Location: Cape Town

• Set and manage performance metrics for e-commerce operations.
• Engage directly with customers through feedback to improve service and product offerings.
• Optimize conversion rates through SEO and UX enhancements.
• Create and manage budgets for e-commerce projects and initiatives.
• Conduct A/B testing to determine the effectiveness of online marketing campaigns.
• Lead crisis management and resolution strategies for a seamless shopping experience.
• Ensure adherence to online security protocols and data protection regulations.
• Foster a collaborative environment to encourage innovative solutions.

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is advantageous
• Google Analytics Proficient in analyzing website data and deriving actionable insights.
• SEO/SEM Strong knowledge of SEO and SEM strategies to boost online presence.
• E-commerce platforms (Shopify, Magento) Hands-on experience managing e-commerce platforms for optimal performance.
• Leadership Strong ability to lead teams and develop talent.
• Analytical Thinking Excellent analytical skills to assess data and market trends.
• Communication Exceptional verbal and written skills for effective collaboration.
• Google Analytics Certification
• Certified E-commerce Professional (CEP)
• English (Fluent)

• Proficiency in data analytics tools (e.g., Tableau): Experience in utilizing data visualization tools to enhance reporting and insights.
• Experience with email marketing platforms: Hands-on experience with email marketing tools to engage customers effectively.

• Comprehensive benefits including health and wellness programs.
• 401(k) plan with matching contributions.
• Paid time off and holiday leave.
• Dynamic and inclusive work environment.

• Supportive Environment: We foster a supportive environment that prioritizes well-being and teamwork.
• Growth Focus: We invest in our employees' growth and provide ample development opportunities.

• Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the E-commerce Manager position and share your profile with the recruiter.