E-commerce Manager

Job Description

We are on the lookout for an E-commerce Manager to oversee our digital sales strategies. As a key player in our team, you will be responsible for enhancing our online presence, optimizing user experience, and driving sales growth across all e-commerce platforms. The ideal candidate should have robust e-commerce experience and a proven track record of developing successful online marketing strategies.

Responsibilities

• Create and oversee e-commerce content strategy, ensuring brand consistency.
• Utilize data analytics tools to monitor customer behavior and website performance.
• Formulate strategies to improve the customer service experience online.
• Work on customer retention strategies through effective loyalty programs.
• Ensure compliance with relevant e-commerce regulations and standards.
• Lead initiatives to enhance website SEO and visibility.

Requirements

Education

• Bachelor's degree in Business Management or a related field
• Master's degree in Digital Marketing is preferred

Experience

• 5+ years in a leadership role within e-commerce

Technical Skills

• CRM Systems
• Content Management Systems

Soft Skills

• Project Management
• Networking

Certifications

• Digital Marketing Master Certification
• Certified Digital Marketing Professional (CDMP)

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with mobile commerce optimization: Familiarity with cross-channel retail strategies.

Benefits

• Attractive salary package with bonuses
• Medical aid and retirement fund contribution
• Work-life balance initiatives
• Opportunities for professional development

Company Culture

• Continuous Improvement: We believe in constant growth, providing ongoing training and development for our staff.
• Work-Life Balance: We respect personal time and promote a healthy work-life balance.
• Empowerment: We empower our employees to take initiative and lead projects forward.