Donation Door Attendant

Job Description

As a Donation Door Attendant, you will play a crucial role in our charity, greeting donors, accepting donations, and ensuring a clean and organized donation area. Your positive attitude and excellent customer service skills will make a lasting impression on our community members.

Responsibilities

• Manage donor interactions with a focus on exceptional service.
• Assist in the training of new volunteers in donation procedures.
• Keep accurate records of donations received for reporting purposes.
• Assist with setup and teardown for community donation events.
• Work closely with the operations team to improve donation processing.
• Conduct regular inventory checks of received donations.
• Engage with the community to foster relationships and trust.

Requirements

Education

• High School Diploma or equivalent

Experience

• 2 years of experience in non-profit or retail environments.

Technical Skills

• Point of Sale software experience

Soft Skills

• Effective communication
• Organizational skills

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Familiarity with community engagement: Experience in engaging with community members during events.
• Background in social service organizations: Knowledge of services offered by non-profits or charities.

Benefits

• Health and wellness programs
• Annual leave and family responsibility leave
• Employee development opportunities
• Positive team environment

Company Culture

• Growth Opportunities: We encourage professional and personal growth within our staff.
• Passion for Service: Our team shares a passion for making a positive impact in the community.
• Volunteerism: We actively promote volunteerism, encouraging our team to engage with the community.