Retail Store Manager

Job Description

We are seeking a dynamic Retail Store Manager to lead our Johannesburg location. You will oversee daily operations, manage inventory, and ensure excellent customer service while driving sales and achieving store targets.

Responsibilities

• Supervise daily store activities to ensure operational efficiency.
• Train and mentor staff to enhance their skills and performance.
• Manage budget and financial transactions, ensuring profitability.
• Conduct regular store audits and compliance checks.
• Collaborate with marketing teams to drive promotions and events.
• Foster a positive shopping experience by enhancing customer satisfaction.

Requirements

Education

• Matric certificate
• Higher diploma in Retail Management or related field is advantageous

Experience

• At least 5 years of management experience in retail

Technical Skills

• Sales Techniques
• Point of Sale Systems

Soft Skills

• Problem-solving
• Team Building

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience in loss prevention strategies: Knowledge of procedures to minimize theft and loss.
• Familiarity with HR processes: Experience in recruiting, training, and staff management.

Benefits

• Comprehensive medical aid package
• Annual performance bonuses based on targets
• Generous leave policies
• Training and career development opportunities

Company Culture

• Continuous Improvement: We value ongoing learning and strive for excellence in all we do.
• Responsibility: We take ownership of our actions and their impact on customers and team members.
• Health and Wellbeing: We support a healthy work-life balance and promote wellness initiatives.