Retail Manager

Job Description

We are seeking an experienced Retail Manager to lead our store in Durban. The ideal candidate will have a strong background in retail operations, excellent leadership skills, and a passion for customer service. You'll oversee daily operations, manage staff, and ensure that sales targets are met while fostering a positive shopping environment.

Responsibilities

• Supervise daily operations and manage a team of retail personnel.
• Analyze sales reports and adapt strategies accordingly.
• Implement training programs to enhance staff performance.
• Guarantee high standards of customer service are maintained.
• Oversee stock control and manage ordering processes.
• Foster a positive work environment to encourage team morale.
• Coordinate with the marketing team on in-store promotions.
• Evaluate customer feedback to improve service quality.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• Diploma in Retail Management is a plus

Experience

• 3-5 years of experience in retail operations

Technical Skills

• Inventory Management
• Sales Strategies

Soft Skills

• Customer Focus
• Time Management

Languages

• English: Fluent
• Afrikaans: Fluent

Advantageous

• Familiarity with Point of Sale Systems: Hands-on experience with various POS systems used in retail environments.
• Strategic Planning Skills: Ability to create and execute long-term strategic plans for business growth.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer contribution
• Discount on store products
• Training and development opportunities

Company Culture

• Supportive Atmosphere: We maintain a supportive work environment where employees can thrive.
• Adaptable and Flexible: Our team is encouraged to adapt to changing trends and customer needs.
• Diversity and Inclusion: We celebrate diversity and aim to create an inclusive workplace for all.