IT Support Technician

Job Description

Join our team as an IT Support Technician in Durban, focusing on delivering top-notch technical support and administration services to enhance user productivity. You will engage with various clients and resolve issues swiftly to ensure smooth operations.

Responsibilities

• Respond to incoming service requests and provide timely assistance.
• Install, configure, and maintain computer systems and networks.
• Provide training and support for software applications.
• Monitor and maintain IT systems, ensuring optimal performance.
• Participate in IT projects and team collaboration activities.

Requirements

Education

• Matric with relevant IT certifications preferred
• Diploma in Information Technology or related field

Experience

• 2+ years of experience in IT support or a related field

Technical Skills

• Windows and Linux OS
• Networking Basics

Soft Skills

• Communication
• Customer Service

Advantageous

• A+ Certification: CompTIA A+ Certification is advantageous for understanding hardware configurations.
• Experience with Active Directory: Familiarity with configuring and managing Active Directory.

Benefits

• Competitive salary and performance bonuses
• Medical aid contributions
• Paid time off and sick leave
• Opportunities for professional development

Company Culture

• Team Collaboration: We value collaboration, ensuring all voices are heard and respected.
• Innovation Driven: We foster a culture of innovation and adaptability, encouraging new ideas.
• Continuous Growth: Commitment to personal and professional growth through training.