Healthcare Administrator

Job Description

Join our team as a Healthcare Administrator, responsible for the daily management of our healthcare operations in Durban. Your role will include optimizing patient services and coordinating healthcare activities to enhance service delivery.

Responsibilities

• Ensure efficient healthcare service delivery by managing the administrative team effectively.
• Develop and monitor key performance indicators to assess service quality.
• Collaborate with external stakeholders to enhance healthcare services in the community.
• Address patient grievances and improve relationships between patients and staff.
• Supervise the implementation of new technologies and systems to streamline operations.

Requirements

Education

• Bachelor's degree in Health Services Management or relevant field
• Master's or specialized training in healthcare is preferred

Experience

• 4-6 years of relevant experience in healthcare management or administration

Technical Skills

• Project Management
• Data Analysis

Soft Skills

• Critical Thinking
• Teamwork

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Project Management Professional (PMP)

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Skills in Strategic Planning: Experience in developing and implementing strategic plans for healthcare services.
• Background in Patient Relations: Understanding of patient needs and the ability to improve their experience within the healthcare system.

Benefits

• Full health insurance package.
• Generous retirement plan.
• Flexible working arrangements.
• Employee assistance programs.

Company Culture

• Collaboration: We believe in teamwork and collaboration to enhance our healthcare services.
• Community Engagement: We actively seek to engage with and support our local communities.
• Transparency: We promote a culture of openness, truthfulness, and transparency in our operations.