IT Support Technician

Job Description

We are on the lookout for an IT Support Technician to join our team in Port Elizabeth. The ideal candidate will provide technical support, troubleshoot issues, and ensure optimal performance of IT systems for our clients. This role is perfect for someone who has a knack for problem-solving and enjoys working collaboratively in a fast-paced environment.

Responsibilities

• Conduct hardware repairs and upgrades.
• Ensure compliance with IT security protocols.
• Assist in network setup and management.
• Support software installations and updates.
• Stay updated with the latest IT trends and technologies.
• Assist in project management tasks as required.

Requirements

Education

• Diploma in Computer Science or related field
• Bachelor's degree preferred

Experience

• 2+ years in a similar role

Technical Skills

• Software Installation
• Hardware Repair

Soft Skills

• Effective Communication
• Adaptability

Certifications

• Microsoft Certified: Azure Fundamentals
• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent
• isiXhosa: Basic

Advantageous

• Experience in Project Management: Familiarity with project management software and methodologies.
• Basic Knowledge of Programming: Understanding of programming languages such as Python or Java.

Benefits

• Comprehensive health benefits
• Flexible working hours
• Employee training programs and workshops
• Regular team-building activities

Company Culture

• Continuous Learning: We support ongoing learning and development opportunities for our employees.
• Flexibility: We offer flexible work arrangements to accommodate our employees' needs.
• Community Engagement: We encourage our employees to engage with the community through volunteering and outreach efforts.