Restaurant Manager

Job Description

As a Restaurant Manager, you will lead our dedicated team, ensuring top-notch service and operational excellence. Your passion for food and customer satisfaction will play a crucial role in shaping our restaurant's success.

Responsibilities

• Coordinate daily operations to ensure smooth and profitable restaurant run.
• Lead team meetings to discuss service goals, menu changes, and events.
• Analyze sales reports and customer feedback to improve service and menu options.
• Monitor staff performance, providing constructive feedback and incentive programs.
• Maintain relationships with key suppliers to ensure the best product quality.
• Organize training programs for new hires to foster a knowledgeable team.
• Impart knowledge of industry trends and local competition to the team.

Requirements

Education

• Diploma in Hospitality Management or related field
• Bachelor's degree is preferred

Experience

• 5+ years of experience in restaurant management or supervisory role

Technical Skills

• Customer Service Excellence
• Budget Management
• Inventory Control

Soft Skills

• Leadership
• Problem-solving
• Communication

Certifications

• Food Safety Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with POS systems: Familiarity with point-of-sale systems to ensure efficient transaction processing.
• Knowledge of wine and food pairing: Expertise in recommending wines to enhance guest dining experiences.

Benefits

• Competitive salary and performance-based bonuses
• Employee discounts on dining and events
• Health and wellness benefits
• Opportunities for professional growth and development

Company Culture

• Teamwork: We thrive on collaboration and mutual support among our team members.
• Respect and Integrity: Our culture is built on treating everyone with respect and honesty.
• Customer Focused: Our priority is to deliver a memorable experience for every guest.