E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online sales strategy and drive customer engagement in Cape Town. The successful candidate will be responsible for overseeing our e-commerce platform, optimizing sales processes, and implementing marketing campaigns that align with our business goals.

Responsibilities

• Lead the development of the e-commerce strategy to maximize sales performance.
• Coordinate with logistics and supply chain teams to ensure timely delivery of products.
• Implement SEO strategies to improve website visibility.
• Regularly update and maintain the website to ensure optimal performance.
• Prepare reports on e-commerce performance metrics and present findings to upper management.
• Develop promotional strategies in sync with seasonal sales and product launches.

Requirements

Education

• Bachelor's degree in Marketing or Business-related field
• MBAs with marketing focus are preferred

Experience

• 5+ years in e-commerce or digital marketing roles

Technical Skills

• Social Media Advertising
• CRM Software

Soft Skills

• Communication
• Adaptability

Certifications

• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with Email Marketing Platforms: Knowledge of email marketing strategies and the use of platforms like Mailchimp or Klaviyo.
• Data Analytics Proficiency: Ability to analyze and interpret e-commerce data to inform decision-making.

Benefits

• Performance bonuses
• Professional development opportunities
• Generous leave policy
• Employee discounts on products

Company Culture

• Continuous Learning: We support ongoing professional development and encourage continuous learning to stay ahead in e-commerce.
• Customer-Centric Focus: Our commitment to customer satisfaction drives everything we do.
• Flexibility: We value work-life balance and provide flexible work options to our employees.