E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to oversee our online sales strategies and enhance our digital presence. The successful candidate will be responsible for driving sales growth through effective marketing techniques and exceptional customer service.

Responsibilities

• Lead the optimization of the company’s online platform to improve performance.
• Implement data-driven strategies to enhance customer retention and loyalty.
• Work closely with digital marketing teams to drive targeted campaigns.
• Prepare monthly sales reports and forecasts to inform upper management.
• Analyze customer feedback to refine product offerings and improve services.
• Develop training programs for team members on e-commerce tools and best practices.

Requirements

Education

• Bachelor's degree in e-Commerce, Marketing or Business Management
• MBA is a plus

Experience

• 3-5 years in managing e-commerce operations or digital sales

Technical Skills

• Content Management Systems
• Email Marketing

Soft Skills

• Project Management
• Adaptability

Certifications

• Certified E-commerce Manager

Languages

• English: Fluent

Advantageous

• Experience in international e-commerce operations: Knowledge and skills in managing cross-border e-commerce transactions.
• Proficiency in data analysis tools: Experience using analytics tools to optimize online sales strategies.

Benefits

• Comprehensive medical aid
• 529 savings plan with contributions
• Paid time off and sick leave
• Training and development opportunities

Company Culture

• Continuous Improvement: We are dedicated to personal and professional growth, providing training programs.
• Work-Life Balance: We prioritize a healthy work-life balance, offering flexible arrangements.
• Employee Recognition: We celebrate achievements and recognize hard work within our team.