Sales Relationship Manager

Job Description

We are seeking a dynamic Sales Relationship Manager to join our team in Durban. The successful candidate will be responsible for managing client relationships, understanding their needs, and driving sales initiatives to meet and exceed targets. This role requires exceptional communication skills, an aptitude for networking, and a passion for delivering outstanding customer service.

Responsibilities

• Expand client portfolio by acquiring new customers and managing existing accounts.
• Conduct market research to identify emerging trends and business opportunities.
• Work closely with team members to strategize and implement sales tactics.
• Ensure high levels of customer satisfaction and retention.
• Provide training and support to junior sales staff.
• Negotiate contract terms and pricing with clients.
• Balance multiple priorities while delivering results on time.
• Leverage CRM software to track interactions and sales progress.
• Develop tailored proposals for clients based on their requirements.
• Utilize analytics to monitor sales performance and adapt strategies.

Requirements

Education

• Master's degree in Business Administration or related field

Experience

• 5+ years of experience in a senior sales or management role

Technical Skills

• Market Analysis
• Digital Marketing Tools

Soft Skills

• Problem-solving
• Leadership

Certifications

• Professional Sales Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Bilingual Proficiency: Proficiency in both English and Afrikaans or Zulu is desired.
• Proven Track Record: Demonstrated success in sales performance metrics.

Benefits

• Competitive salary with bonuses based on performance
• Comprehensive healthcare coverage
• Training and development opportunities
• Paid time off and holidays

Company Culture

• Professional Growth: We support continuous learning through training and development programs.
• Community Engagement: We actively participate in community initiatives to give back.
• Work-life Balance: We promote a healthy work-life balance for our employees.