E-commerce Manager

Job Description

Join our team as an E-commerce Manager where you will oversee the online sales strategy, manage product listings, and analyze performance metrics. You will work collaboratively with cross-functional teams to implement effective digital marketing strategies and drive traffic to our platform, ultimately increasing sales and customer loyalty.

Responsibilities

• Create and manage online marketing strategies focused on targeted audience engagement.
• Utilize data analytics tools to track, report, and improve website performance.
• Oversee product sourcing and vendor management to align with e-commerce objectives.
• Lead cross-functional teams in initiatives to enhance the online shopping experience.
• Identify opportunities for A/B testing to optimize user interfaces and promotional offers.
• Foster partnerships with vendors to expand product variety and availability.
• Manage online customer engagement and respond to inquiries timely and effectively.
• Develop training materials for staff regarding e-commerce best practices.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is an advantage

Experience

• Minimum of 5 years experience in e-commerce or digital marketing

Technical Skills

• SEO and SEM
• Data Analytics Tools

Soft Skills

• Creative Thinking
• Team Leadership

Certifications

• Google Analytics Certification
• Certified eCommerce Professional (CeP)

Languages

• English: Fluent

Advantageous

• Experience in online merchandising and product management: Strong background in managing product ranges and online merchandising strategies.
• Capability in A/B testing and user research methodologies: Expertise in conducting A/B tests and analyzing user feedback effectively.

Benefits

• Comprehensive health and dental insurance
• Retirement contribution matching scheme
• Paid leave and public holidays
• In-house training and development programs

Company Culture

• Customer-Centric Focus: We strive to meet and exceed customer expectations through our services and products.
• Employee Empowerment: We encourage employees to take charge of their roles and make impactful decisions.
• Commitment to Excellence: Our team is committed to delivering exceptional quality in everything we do.