Business Analyst

Job Description

We are seeking a Business Analyst to join our team in Pretoria. The ideal candidate will facilitate communication between stakeholders and ensure that technology solutions meet business needs. You will be instrumental in documenting requirements, analyzing processes, and recommending improvements.

Responsibilities

• Conduct gap analysis to identify areas for improvement within existing processes.
• Develop and maintain project documentation including business cases and requirement specifications.
• Support user acceptance testing and troubleshooting.
• Engage with stakeholders to assess their needs and provide solutions.
• Facilitate communication between business units and technical teams.
• Monitor industry trends and make recommendations for technology adoption.
• Produce dashboards and reports for management review.
• Participate in project meetings and offer actionable insights.

Requirements

Education

• Bachelor's degree in Information Technology or Business Analysis
• Relevant postgraduate qualification preferred

Experience

• 3+ years in a similar role with proven experience in IT projects

Technical Skills

• Agile Methodologies
• Project Management Software

Soft Skills

• Analytical Thinking
• Time Management

Certifications

• PMI Agile Certified Practitioner
• Lean Six Sigma Green Belt

Languages

• English: Fluent

Advantageous

• Experience in User Experience Design: Understanding of UX principles to enhance user interfaces.
• Proficiency in Microsoft Office Suite: Advanced skills in Excel and PowerPoint for reporting and presentations.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company contribution
• Flexible working conditions
• Wellness programs and employee assistance.

Company Culture

• Growth and Development: We offer ample opportunities for professional growth and continuous learning.
• Employee Empowerment: We empower our employees to make decisions and take ownership of their work.
• Work-Life Balance: We prioritize work-life balance and flexible working arrangements.