Experience Strategist

Johannesburg FULL TIME R33,333 - R58,333 / Month
(R400,000 - R700,000 / Year)

Job Description

We are looking for an experienced Experience Strategist to develop and execute strategies that enhance user experience and drive business goals. The ideal candidate will have a strong background in user research, design thinking, and data analysis, and be able to collaborate effectively with cross-functional teams.

Responsibilities

  • Lead user research initiatives to gather insights on user needs.
  • Work with product teams to ensure alignment with user experience goals.
  • Draft and refine user personas and journey maps based on research findings.
  • Test user interfaces and iterate designs based on real user interactions.
  • Utilize data analytics tools to assess user engagement and experience.
  • Coordinate with marketing teams to ensure consistent messaging and branding.
  • Foster a user-centric culture within the organization.
  • Provide expertise on the latest design methodologies and tools.
  • Engage in regular feedback sessions to refine strategies and approaches.

Requirements

Education
  • Bachelor's degree in Design, Human-Computer Interaction, or related field
  • Master's degree in a relevant field is strongly preferred
Experience
  • At least 5 years of successful experience in experience design or strategic roles.
Technical Skills
  • Design Systems
  • User Testing
Soft Skills
  • Strategic Thinking
  • Mentorship
Certifications
  • Google UX Design Certificate
  • Certified ScrumMaster (CSM)
Languages
  • English: Fluent

Advantageous

  • Experience with accessibility design: Knowledge in inclusive design practices to cater to diverse audiences.
  • Experience with agile methodologies: Familiarity with agile processes in project management is a benefit.

Benefits

  • Comprehensive health insurance plan
  • Generous leave policies
  • Opportunity for career advancement
  • Work-life balance initiatives

Company Culture

  • Innovation: We prioritize innovation, encouraging our team to push boundaries and explore new ideas.
  • Growth Opportunities: We provide numerous opportunities for professional growth and mentorship within our team.
  • Work-Life Balance: We understand the importance of work-life balance and strive to create a supportive working environment.
Status: Closed