Hospitality Manager

We are on the lookout for a dedicated Hospitality Manager to oversee our operations in Gqeberha. The ideal candidate will bring a passion for hospitality, strong leadership skills, and an unwavering commitment to guest satisfaction. You will be responsible for managing daily hotel operations, ensuring high-quality service delivery, and leading a team of professionals.

Category: Hospitality and Tourism - Hotel Management
Full Time

• R300,000 - R450,000 / Year
• R25000 - R37500 / Month

Closing Date: 2025-01-31
Location: Gqeberha

• Lead the team to provide outstanding guest experiences.
• Set and monitor performance goals for all departments.
• Analyze financial reports to ensure profitability.
• Implement training programs aimed at staff development.
• Stay current with hospitality trends and technologies.
• Coordinate events and conferences hosted at the hotel.
• Enhance operational efficiency through process improvements.
• Engage with guests to foster a welcoming atmosphere.
• Prepare periodic reports for senior management.
• Promote health and safety standards throughout the establishment.

• Bachelor's degree in Hospitality Management or related field
• Master's degree is advantageous
• Customer Service Excellence Demonstrated ability to provide outstanding customer service.
• Financial Management Skilled in budgeting and financial planning.
• Staff Management Extensive experience in leading diverse teams.
• Operational Excellence Proven track record in efficient operational management.
• Leadership Strong leadership skills with an ability to inspire teams.
• Communication Excellent verbal and written communication skills.
• Problem-solving Effective in troubleshooting and conflict resolution.
• Time Management Exceptional ability to prioritize tasks in a fast-paced environment.
• English (Fluent)
• Afrikaans (Conversational)
• isiXhosa (Conversational)

• Experience with hotel management software: Familiarity with systems like Opera or RoomMaster.
• Previous experience in a luxury hotel setting: Understanding of high-end service expectations.

• Competitive salary package
• Health insurance options
• Paid vacation and holidays
• Opportunities for career advancement

• Commitment to Service: We pride ourselves on a commitment to excellence in service, ensuring our guests feel welcomed and valued.
• Team Collaboration: We believe in teamwork and mutual respect, where everyone's contributions are acknowledged.
• Inclusive Environment: Diversity is celebrated, and we are committed to creating an inclusive workplace.

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