E-commerce Specialist

Job Description

We are on the lookout for an E-commerce Specialist to join our vibrant team in East London. If you possess a strong knowledge of e-commerce platforms, online marketing, and customer engagement strategies, this role is for you! You'll play a pivotal role in optimizing our online presence and driving sales through various digital channels.

Responsibilities

• Develop and maintain relationships with suppliers and logistics partners.
• Create promotional strategies around seasonal trends and events.
• Collaborate with IT teams to troubleshoot e-commerce platform issues.
• Train and support team members on e-commerce best practices.
• Gather customer feedback to improve product offerings and services.
• Ensure compliance with e-commerce regulations and policies.

Requirements

Education

• Diploma in E-commerce or Digital Marketing

Experience

• 2-4 years of experience in a similar role

Technical Skills

• Email Marketing
• Content Management Systems (CMS)

Soft Skills

• Team collaboration
• Time management

Languages

• English: Fluent

Advantageous

• Knowledge of HTML/CSS: Basic understanding of HTML/CSS for web enhancements and troubleshooting.
• Experience with customer relationship management tools: Proficiency in using CRM software for managing customer interactions.

Benefits

• Comprehensive health insurance
• Annual performance bonuses
• Remote work flexibility
• Continuous learning opportunities

Company Culture

• Diversity and Inclusion: We celebrate diverse backgrounds and perspectives, fostering an inclusive environment.
• Community Engagement: We are committed to giving back to our community and supporting local initiatives.