Social Services Counselor

Job Description

As a Social Services Counselor in Pretoria, you will provide essential support to individuals and families facing various challenges, from mental health issues to financial hardships. Your role involves conducting assessments, developing treatment plans, and facilitating access to community resources.

Responsibilities

• Assess client needs through interviews and surveys.
• Plan and monitor client progress towards goals.
• Work with community organizations to facilitate resource access.
• Offer crisis intervention as needed.
• Educate clients about available services and programs.
• Document all interactions and maintain client confidentiality.
• Assist clients in navigating bureaucratic processes to access support.
• Facilitate training sessions for volunteers and interns.
• Engage in continuous professional development and training.
• Represent the organization at community events and meetings.

Requirements

Education

• Bachelor's degree in Psychology, Sociology, or related fields

Experience

• 5+ years of experience in social services with a focus on counseling

Technical Skills

• Social service delivery
• Assessment and evaluation skills

Soft Skills

• Active listening
• Teamwork

Certifications

• Certified Social Worker (CSW)

Languages

• English: Fluent
• Sepedi: Conversational

Advantageous

• Bilingual proficiency: Ability to communicate effectively in multiple languages, enhancing client interaction.
• Experience with family therapy: Experience in working with families to address interpersonal issues.

Benefits

• Comprehensive medical aid coverage
• Retirement fund contributions
• Flexible working hours
• Supportive team environment

Company Culture

• Professional Growth: We invest in the continuous development of our staff through training and education.
• Community Engagement: We actively engage with the community and encourage our staff to participate in outreach efforts.
• Innovative Practices: We embrace creative approaches to address social challenges and improve service delivery.