We are seeking an experienced Restaurant Manager to oversee our bustling restaurant in Cape Town. The ideal candidate will be responsible for ensuring an outstanding dining experience, managing staff, and optimizing operations.
Responsibilities
Lead the hiring and onboarding process for new staff.
Draft and enforce restaurant policies and procedures.
Analyze and report on restaurant performance metrics.
Manage conflicts and resolve staff issues effectively.
Enhance the restaurant's market position through strategic planning.
Coordinate catering services for special events.
Ensure compliance with liquor licensing laws.
Implement new menu items and seasonal offerings.
Promote a culture of excellence and teamwork among staff.
Requirements
Education
Hospitality Management Diploma or equivalent
Bachelor's degree in Business or related field is an asset
Experience
5+ years in a management role within the hospitality industry
Technical Skills
Operational Management
Conflict Resolution
Soft Skills
Team Building
Adaptability
Certifications
Wine & Beverage Certification
Sustainable Practices in Hospitality Certification
Languages
English: Fluent
Advantageous
Experience in event planning: Strong skills in organizing events to drive business.
Knowledge of local food trends: Ability to adapt menu offerings based on current trends.
Benefits
Comprehensive medical and dental coverage
401(k) retirement plan with matching contributions
Flexible scheduling options
Access to professional development resources
Company Culture
Continuous Improvement: We prioritize ongoing development and learning for our staff.
Diversity: We embrace diversity and inclusiveness in our workforce, welcoming all backgrounds.
Work-Life Balance: We understand the importance of a balanced lifestyle and support flexible work options.