Business Analyst

Job Description

Join our team in Port Elizabeth as a Business Analyst. You will play a crucial role in bridging the gap between IT and business objectives, helping to identify areas for improvement and implement effective solutions. Your analytical thinking and problem-solving skills will be key in enhancing our operations and delivering exceptional value to our clients.

Responsibilities

• Collaborate with cross-functional teams to define KPIs and performance metrics.
• Analyze data sets to uncover actionable insights for stakeholders.
• Prepare reports and presentations to communicate findings to management.
• Engage in strategic planning to align IT initiatives with business objectives.
• Support change management initiatives during the adoption of new processes.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree in Business Analytics is a plus

Experience

• 4+ years of experience in business analysis or consulting

Technical Skills

• JIRA
• Agile Methodologies

Soft Skills

• Team Collaboration
• Problem-solving

Certifications

• Lean Six Sigma Green Belt
• Scrum Master Certified (SMC)

Languages

• English: Fluent

Advantageous

• Knowledge of financial analysis: Understanding of financial metrics and how they impact business decisions.
• Experience in user acceptance testing: Skilled in conducting UAT to validate business solutions.

Benefits

• Health, dental, and vision coverage
• Paid time off and public holidays
• Retirement savings plan with company match
• Employee wellness programs

Company Culture

• Inclusivity: We are committed to creating a diverse workplace where everyone feels valued.
• Work-Life Balance: We promote a healthy work-life balance to ensure employee well-being.
• Community Engagement: We actively engage in community initiatives and support local causes.