Healthcare Administrator

Job Description

We are seeking a detail-oriented Healthcare Administrator to oversee the smooth operation of our healthcare facility in East London. The successful candidate will manage administrative tasks, contribute to patient care coordination, and ensure compliance with healthcare regulations.

Responsibilities

• Oversee daily administrative operations and workflow.
• Manage patient registration and admission procedures.
• Develop patient care protocols and administrative policies.
• Facilitate communication between healthcare providers and patients.
• Monitor department budgets and financial performance.
• Ensure the security and confidentiality of patient information.
• Participate in staff meetings and contribute to decision-making.
• Collaborate with external agencies and stakeholders.
• Prepare reports on departmental operations for management.
• Organise training sessions for medical staff on compliance issues.

Requirements

Education

• Bachelor's degree in Administration or Business Management
• Master's degree in Healthcare Management is advantageous

Experience

• 2+ years of experience in a healthcare setting

Technical Skills

• Patient Management Systems
• Financial Management

Soft Skills

• Organisational Skills
• Problem-solving

Certifications

• Healthcare Financial Management Certification
• Certified Medical Assistant (CMA)

Languages

• English: Fluent

Advantageous

• Knowledge of medical billing processes: Experience in managing billing procedures to maximize patient satisfaction.
• Training in conflict resolution: Ability to mediate and resolve disputes in a healthcare setting.

Benefits

• Comprehensive health, dental, and disability insurance
• Generous retirement packages
• Professional growth and training opportunities
• Supportive workplace culture

Company Culture

• Team Collaboration: We believe in collaboration as the foundation for achieving our goals.
• Continuous Improvement: We encourage ongoing learning and development to keep pace with industry changes.
• Respect for Diversity: We value diversity and promote an inclusive workplace where all voices are heard.