Retail Manager

The Retail Manager position at our Port Elizabeth store is tailored for an experienced leader with a strong background in retail operations. You will be responsible for overseeing daily store activities, ensuring a high standard of customer service while driving sales and achieving financial goals. We are looking for a proactive individual who can manage a diverse team and inspire excellence.

Category: Retail and Consumer Services - Retail Management
Full Time

• R240,000 - R300,000 / Year
• R20000 - R25000 / Month

Closing Date: 2025-02-06
Location: Port Elizabeth

• Oversee all aspects of store management while ensuring excellent customer service.
• Implement training programs for staff development and retention.
• Develop promotional campaigns and manage their execution.
• Maintain an attractive and well-organized store display.
• Work with suppliers to negotiate prices and manage orders.
• Ensure financial targets are met while controlling costs.
• Conduct market analysis to understand customer needs and preferences.
• Ensure proper cash handling and reconciliation processes are followed.
• Communicate effectively with upper management regarding store performance.
• Assist in recruitment and onboarding of new staff.

• Bachelor's degree in Business Administration, Marketing, or related field
• Degree in Retail Management is an advantage
• Inventory Management Proficient in managing stock levels and logistics.
• Sales Strategy Development Experienced in creating effective sales strategies.
• Leadership Able to lead and inspire a team towards success.
• Customer Service Skilled in building relationships and resolving issues.
• Retail Management Certification
• Customer Service Excellence Certification
• English (Fluent)
• Afrikaans (Conversational)

• Proven track record of sales growth: Demonstrated ability to achieve and exceed sales targets.
• Experience in budget management: Competence in managing store budgets and financial goals.

• Generous leave policy including family responsibility leave
• Annual wellness initiatives and team-building events
• Flexible working conditions
• Access to training and development programs

• Growth Mindset: We value ongoing learning and development for our employees, providing ample training opportunities.
• Inclusiveness: We are committed to creating a workplace that welcomes diversity and promotes equality.
• Work-Life Balance: We support our employees in achieving a healthy work-life balance through flexible working conditions.

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