Sales Associate

Job Description

As a Sales Associate in Durban, you will play a key role in driving sales and providing outstanding customer service. You will engage with customers, assist with product selection, and ensure a pleasant shopping experience.

Responsibilities

• Deliver exceptional customer service by engaging with customers and addressing their needs.
• Assist with product display and merchandising to maximize sales.
• Handle transactions and maintain accurate cash register operations.
• Meet sales targets and work towards achieving store objectives.
• Address customer inquiries and resolve issues proactively.
• Support inventory management processes to ensure product availability.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Work closely with the Sales Manager to implement promotional strategies.

Requirements

Education

• Matric qualification or equivalent

Experience

• 1-2 years of experience in retail sales or customer service

Technical Skills

• Customer Service
• Sales Techniques
• Point of Sale (POS) Systems

Soft Skills

• Communication
• Teamwork
• Time Management

Languages

• English: Fluent

Advantageous

• Experience in visual merchandising: Ability to create appealing product displays to attract customers.
• Knowledge of product lines and features: Understanding of the products sold to better assist customers.

Benefits

• Competitive salary and performance bonuses
• Employee discounts on products
• Opportunities for career advancement
• Dynamic work environment

Company Culture

• Customer-Centric Focus: We prioritize our customers' needs and strive to exceed their expectations.
• Collaborative Environment: Teamwork is at the heart of our operations, and we foster an inclusive culture.
• Continuous Improvement: We encourage our team members to engage in professional development.