E-commerce Manager

Job Description

As an E-commerce Manager, you will oversee our online platforms, ensuring that we meet our business objectives. You'll be tasked with enhancing our digital marketing strategies, managing the e-commerce team, and maximizing online sales.

Responsibilities

• Oversee inventory management and order fulfillment processes.
• Utilize data analytics to track customer behavior and preferences.
• Engage with customers through social media and other online platforms.
• Lead A/B testing initiatives to refine product placements and marketing approaches.
• Maintain up-to-date knowledge of trends in e-commerce and retail.
• Participate in budget planning and management for e-commerce activities.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree in E-commerce or a similar field is desirable

Experience

• 5+ years of direct experience in managing e-commerce platforms

Technical Skills

• Digital Marketing
• SEO/SEM Strategies

Soft Skills

• Analytical Skills
• Negotiation

Certifications

• E-commerce Management Certification
• Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with CRM software: Experience in managing customer relationships through CRM tools.
• Knowledge of logistics and supply chain management: Understanding the processes behind e-commerce fulfillment.

Benefits

• Full medical aid coverage
• Generous leave policies including sick and vacation leave
• Employee discounts on products
• Continuous learning opportunities and training

Company Culture

• Continuous Improvement: We encourage employees to pursue learning and development personally and professionally.
• Results-Driven: Our focus is on achieving results while ensuring our values guide our decisions.
• Supportive Environment: We provide a supportive environment that encourages both career and personal growth.