Sales Associate

Job Description

Join our vibrant team as a Sales Associate where customer satisfaction is paramount. Your duties will include helping customers find products, handling transactions, and maintaining an appealing store environment. Ideal candidates should be enthusiastic and have a passion for retail.

Responsibilities

• Build positive relationships with customers through personalized service.
• Exceed sales objectives and contribute to store profitability.
• Participate in stock takes and manage product displays.
• Help resolve customer complaints efficiently.
• Maintain product knowledge and offer insights on best sellers.
• Ensure product pricing is accurate and promotions are clearly displayed.

Requirements

Education

• Grade 12 with a focus on sales or retail
• Diploma in Retail Management is a plus

Experience

• 2+ years of retail sales experience

Technical Skills

• Sales Applications
• Product Knowledge

Soft Skills

• Problem Solving
• Teamwork

Languages

• English: Fluent
• Sesotho: Basic

Advantageous

• Familiarity with e-commerce: Experience in an online retail environment would be beneficial.
• Experience with loyalty programs: Strong understanding of customer loyalty programs and incentives.

Benefits

• Health and wellness benefits
• Flexible scheduling options
• Pension plan contribution
• Team-building outings and events

Company Culture

• Customer Centricity: Our focus is always on the customer, ensuring their needs drive our decisions.
• Innovation and Creativity: We encourage creativity, allowing our employees to experiment and innovate.
• Diversity and Inclusion: We believe in a diverse workforce that reflects our customer base.