Restaurant Manager

Job Description

As a Retail Store Manager in our Durban location, you will take charge of store operations, customer satisfaction, and team management. Your goal will be to create a welcoming environment that boosts sales and enhances the shopping experience for our customers. With your expertise, you'll foster team spirit and drive company objectives.

Responsibilities

• Manage budgets and ensure financial targets are met without compromising service quality.
• Develop and maintain positive relationships with vendors and suppliers.
• Ensure compliance with licensing regulations and health and safety standards.
• Conduct regular staff meetings to communicate goals and expectations.
• Stay updated on industry trends and competitor analysis to stay ahead in the market.

Requirements

Education

• Degree in Hospitality Management
• MBA in Hospitality or Business Management is a plus

Experience

• At least 5 years of experience in a management role within the hospitality sector

Technical Skills

• Inventory Management
• Budget Management

Soft Skills

• Conflict Resolution
• Analytical Thinking

Certifications

• Certified Hospitality Supervisor (CHS)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in high-volume restaurants: Background in managing operations at busy restaurants is an advantage.
• Event Planning Experience: Ability to organize special events and catering opportunities.

Benefits

• Attractive salary and performance bonuses
• Medical aid contributions
• Training and professional development
• Flexible working hours

Company Culture

• Continuous Improvement: We are committed to implementing feedback and improving our services constantly.
• Professional Development: We provide training and growth opportunities to enhance staff skills.
• Diversity and Inclusion: We value diversity and strive for an inclusive workplace where everyone feels represented.