Retail Manager

Job Description

Join our team as a Retail Manager, where you will lead our Durban store to success. Your responsibilities include managing inventory, enhancing customer experience, and developing staff. We seek a proactive leader with a background in retail management who is enthusiastic about achieving targets and providing excellent service.

Responsibilities

• Direct store operations to achieve sales targets.
• Evaluate team performance and provide coaching.
• Manage inventory and control shrinkage.
• Create an inviting shopping atmosphere.
• Develop action plans based on sales analysis.
• Foster a culture of teamwork and collaboration.
• Ensure staff adhere to company policies.
• Coordinate with upper management for strategic direction.
• Identify opportunities for improvement.
• Prepare reports on sales and team performance.

Requirements

Education

• Bachelor's degree in Retail Management or similar field

Experience

• 5+ years of experience in retail management with leadership roles

Technical Skills

• Customer Relationship Management
• Data Analysis

Soft Skills

• Problem-solving
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience managing a diverse team: Proven ability to lead and develop a diverse team of retail associates.
• Strong background in e-commerce: Experience driving online sales and integrating them with in-store operations.

Benefits

• Incentives based on sales performance
• Retirement savings plan with employer match
• Professional development opportunities
• Supportive work environment

Company Culture

• Respect and Inclusion: We foster a respectful and inclusive culture that embraces diversity.
• Continuous Development: We prioritize continuous personal and professional growth for our employees.
• Community Engagement: Our commitment extends beyond business; we actively engage with our community.