E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to drive our online sales strategy and enhance our brand's digital presence. You will be responsible for managing all aspects of our e-commerce platform, including website optimization, digital marketing, and analytics. The ideal candidate should have a strong understanding of e-commerce best practices and excellent leadership skills to guide our marketing team.

Responsibilities

• Lead initiatives to improve customer retention and satisfaction.
• Engage with customers through various channels to gather feedback.
• Ensure that the e-commerce platform remains user-friendly and up-to-date.
• Implement email marketing strategies to engage customers.
• Develop and manage loyalty programs to promote repeat business.

Requirements

Education

• Bachelor's degree in Commerce or related field
• Master's degree is a plus

Experience

• 5+ years of experience in digital marketing or e-commerce direction

Technical Skills

• Email Marketing
• SEO/SEM Strategies

Soft Skills

• Creative Problem-Solving
• Communication Skills

Certifications

• E-commerce Management Certification
• Certified Digital Marketing Professional (CDMP)

Languages

• English: Fluent

Advantageous

• Experience with PPC advertising: Skills in managing pay-per-click advertising campaigns to boost product visibility.
• Familiarity with user experience (UX) principles: Understanding of how to design a user-friendly e-commerce experience.

Benefits

• Comprehensive medical aid and dental cover
• Remote work flexibility and hybrid model availability
• Professional growth incentives and training sessions
• Discounts on company products and services

Company Culture

• Passion for Innovation: We encourage innovative thinking and creative solutions in our approaches.
• Employee Well-being: We offer a supportive environment focused on the well-being and satisfaction of our employees.
• Community Engagement: Our company values community involvement and supports volunteer initiatives.