Restaurant Manager

Job Description

We are in search of a skilled Restaurant Manager to oversee daily operations in our bustling Durban location. The ideal candidate will be responsible for managing staff, ensuring outstanding guest experiences, and optimizing operational efficiency while maintaining high standards. If you thrive in a fast-paced environment and have a passion for hospitality, we want to hear from you!

Responsibilities

• Supervise all aspects of restaurant operations including front and back of house.
• Conduct regular training sessions for staff to maintain high service standards.
• Develop promotional strategies to increase customer engagement and sales.
• Maintain relationships with suppliers and negotiate contracts to improve cost management.
• Monitor customer satisfaction and implement changes based on feedback.
• Conduct performance reviews and set goals for the team.
• Ensure compliance with licensing laws, health and safety, and food safety standards.
• Assist in menu planning and pricing strategies to maximize profitability.

Requirements

Education

• Degree in Hospitality Management or Business Administration

Experience

• 5+ years of experience in a management role within the hospitality industry

Technical Skills

• Operational Planning
• Marketing Skills

Soft Skills

• Team Building
• Conflict Resolution

Certifications

• Certified Restaurant Manager (CRM)
• ServSafe Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Social Media Marketing Skills: Experience in promoting restaurants through social media platforms.
• Event Planning Expertise: Skill in organizing special events to enhance restaurant visibility.

Benefits

• Comprehensive health, dental, and vision insurance
• Retirement plan with employer contribution
• Paid time off and flexible scheduling
• Employee training and development programs

Company Culture

• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all team members.
• Sustainability Focus: Our restaurant is committed to sustainable practices, from sourcing ingredients to waste management.