Your Applcation has already been submitted

Go to Applications

Job Description
We are seeking an experienced Client Relations Manager to enhance our customer interactions and build strong client relationships. The ideal candidate will exhibit a keen understanding of customer needs, ensuring high satisfaction and loyalty.

Category: Customer Service and Support - Client Relations
Full-time
  • R420,000 - R600,000 / Year
  • R35000 - R50000 / Month

Closing Date: 2025-02-28
Location: Pretoria
Job Responsibilities
  • Lead initiatives to improve customer satisfaction and loyalty.
  • Analyze customer data to identify trends and areas for improvement.
  • Create and maintain documentation of client interactions and outcomes.
  • Coordinate with marketing for client-focused campaigns and communications.
  • Monitor service level agreements and ensure compliance with client contracts.
  • Assist in the onboarding of new clients and training them on processes.
Job Requirements
  • Bachelor's degree in Business Administration or related field
  • MBA preferred
  • CRM Software Proficient in the use of CRM systems for managing client relationships.
  • Data Analysis Capable of analyzing data to extract meaningful insights for client engagement.
  • Excellent Communication Exceptional verbal and written communication skills with clients.
  • Problem-solving Ability to address client concerns effectively and efficiently.
  • English (Fluent)
  • Afrikaans (Basic)
Advantageous
  • Experience in the tech industry: Prior experience working in customer relations within the tech sector.
  • Understanding of digital marketing: Knowledge of online marketing strategies and their impact on client relations.
Benefits
  • Comprehensive medical aid coverage
  • Flexible work hours
  • Employee development programs
  • Work-life balance initiatives
Company Culture
  • Continuous Improvement: We strive for excellence and are committed to personal and professional growth.
  • Client-Centric Focus: Our clients are at the heart of what we do, and we innovate to meet their needs.
How to Apply
  • Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Client Relations Manager position and share your profile with the recruiter.
Other Customer Service and Support Jobs (671 Listings)
Categories: >Customer Service and Support - Client Relations

Account Supervisor

Fulltime, Pretoria


We are on the lookout for a passionate Account Supervisor to manage client accounts and lead project teams. The successful candidate will have a strong ability to foster relationships, drive projects to completion, and deliver exceptional service to clients in the marketing sector.

R360,000 - R420,000

Postal Service Mail Sorter

Full-time, Johannesburg


We are seeking a detail-oriented Dead Mail Checker to join our team. The incumbent will be responsible for monitoring and managing dead mail items with a focus on ensuring timely resolution and the efficient handling of customer inquiries and complaints.

R 15,000 - R 20,000

Telephone Operator

Full-time, Johannesburg


As a Telephone Operator, you will provide first-line support to our customers through various channels, ensuring their queries and technical issues are managed effectively and efficiently.

R150,000 - R250,000

Customer Support Specialist

Fulltime, Cape Town


As a Customer Support Specialist, you will be the voice of the company, delivering exceptional support to our customers across various platforms including phone, email, and chat. You will manage customer inquiries with professionalism and empathy, ensuring a smooth resolution process to enhance customer satisfaction.

R150,000 - R300,000


View full list here:
Customer Service and Support

Blog Articles

Understanding the Impact of Economic Policies on Job Creation in South Africa
Understanding the Impact of Economic Policies on Job Creation in South Africa
2024-08-29

Explore how economic policies influence job creation in South Africa. Learn about the strategies, challenges, and opportunities in the South African labour market..

Impact of Load Shedding on Recruitment in South Africa
Impact of Load Shedding on Recruitment in South Africa
2024-08-29

Discover how load shedding affects the recruitment process in South Africa, from disruptions in communication to innovative solutions..

The Role of Recruitment Agencies in South Africa: Pros and Cons for Job Seekers
The Role of Recruitment Agencies in South Africa: Pros and Cons for Job Seekers
2024-08-29

Explore the role of recruitment agencies in South Africa, their benefits and drawbacks for job seekers, and how they impact your job search..

Bridging the Gap: Workplace Readiness Programs in South Africa
Bridging the Gap: Workplace Readiness Programs in South Africa
2024-08-29

Explore how workplace readiness programs are closing the gap between education and employment in South Africa, providing skills and opportunities for the youth..

Leveraging Social Media for Job Search Success in South Africa
Leveraging Social Media for Job Search Success in South Africa
2024-08-29

Discover how to effectively use social media to enhance your job search in South Africa, including practical tips and platform-specific strategies..

© Copyright 2025 Jobfly.co.za All Rights Reserved.