Technical Writer

Job Description

We are seeking a skilled Technical Writer to join our talented team in Durban. Your role will involve developing clear, concise documentation for our users and internal teams. Strong writing and comprehension skills are essential, along with a good grasp of technical language.

Responsibilities

• Develop and edit clear and engaging product documentation.
• Work with development teams to understand the software features and functionalities.
• Manage documentation projects from start to finish, ensuring timelines are met.
• Conduct interviews with subject matter experts to gather content.
• Apply design principles to create visually appealing documentation.
• Format documentation in accordance with corporate style guides.
• Maintain an organized file structure for documentation resources.

Requirements

Education

• Bachelor's degree in English, Communications, IT, or a related field

Experience

• 3+ years of experience in technical writing or related field

Technical Skills

• Technical Writing
• Documentation Tools

Soft Skills

• Attention to Detail
• Team Collaboration

Languages

• English: Fluent

Advantageous

• Experience in Software Development: Familiarity with software development processes will be advantageous.
• Knowledge of UX Principles: Understanding user experience best practices to enhance documentation usability.

Benefits

• Competitive salary package
• Flexible working hours
• Health insurance
• Professional development opportunities

Company Culture

• Innovative Environment: We foster a culture of innovation, where creativity and new ideas are welcomed.
• Continuous Learning: Our team members are encouraged to pursue professional development and continuous learning opportunities.
• Inclusive Culture: We celebrate diversity and value all contributions from our team members.